For state and local public health departments
A new way to hear the community.
Community members, staff, and partners open a link and talk. Sensavera moderates, your team reviews, and every finding stays traceable to what someone actually said.
“When the boil-water notice went out, I didn’t know if it was serious. The county’s page still showed last spring’s update, and half my street was saying it was overblown.”
“We bought bottled water for two weeks. My neighbor just kept drinking from the tap. Nobody I know called the county.”
The warning didn’t land: the county’s page was stale, and neighbors doubted it. Your communications team can fix that.
“I’ve been here eleven years, and this is the first year I’ve thought about leaving. It’s not the pay. Half my week is compliance paperwork now, and the community work keeps slipping.”
“Honestly, just cover. When someone’s out, there’s no backup, so the home visits are the first thing we cancel.”
The staffing fix, named by the people closest to it.
“She’s behind on the shots she needs for school. The clinic moved across town and the 14 bus doesn’t run there after 5, so we go whenever my sister can drive us.”
“Not that anyone’s told me. The school just sent a letter that she can’t start in September without them.”
Tied to your community health assessment and the accreditation measure it supports, with timestamps.
What you can run
One platform. Three kinds of listening.
Each is a sensagram experience tuned to a specific public health workflow. Departments can start with one and grow into the full set.
Community voice for the assessment
More of the community in your MAPP process.
Multilingual voice conversations with community members. Produces structured community input and prioritization material for the CHIP.
Workforce pulse
Continuous workforce voice, not a biennial survey.
Lightweight, recurring voice pulses with staff and supervisors. Surfaces burnout, retention risk, supervisor-support gaps, and training needs.
Constituent engagement
Voice-first engagement, alongside the tools you run today.
Voice-first conversations for vaccine campaigns, emergency communications, food-safety intake, environmental-health follow-ups, public-hearing input, and strategic-plan feedback. Fielded in the languages your campaign specifies.
The signal problem
Asked to listen at scale, with tools that weren’t built for it.
Every accredited department runs community health assessments, engagement programs, and workforce feedback loops. Surveys reach many residents with fixed choices, and response rates keep falling. Focus groups go deep with the few who can attend. Sensagrams add that depth at reach, in the words residents use.
of state and local public health workers report at least one symptom of burnout; 20% report near-constant symptoms.
drop in public trust in state and local public health officials in 18 months: from 64% in 2023 to 54% in 2025.
of total US health spending goes to public health: a share that has declined for two decades. More is asked with less.
I would have loved this when I was serving as health commissioner: it’s almost like having a community stethoscope to listen to what’s happening in different places.Former New York City Health Commissioner
Trust & guardrails
Listening your residents can trust.
Sensavera keeps people in charge at every step, makes sure your residents know exactly what they’re talking to, and brings what they said back to them.
What residents are told
Up front: that they’re speaking with an AI moderator reviewed by your team, what their recording is used for, how long it’s kept, and how to withdraw it. Reports use small-cell suppression.
Configurable boundaries
Research topics, conditional probes, and hard and soft boundaries are set per campaign, including flagging concerning responses for human follow-up. Sensitive topics are governed, not left to chance.
Close the loop
Bring findings back to the neighborhoods that spoke: plain-language summaries and voice montages for community report-backs, in the languages the community speaks, not just board packets.
Questions
Questions health departments ask.
Is this another survey we have to field?
No. A sensagram is a conversation: residents speak in their own words, and the AI asks follow-ups within boundaries your team sets. We can also enrich a survey you already run.
Can we use the findings at a site visit?
Potentially. Sensavera preserves provenance and maps material to candidate PHAB measures. Your accreditation lead decides what is complete, current, and appropriate to submit.
Who owns the community’s data?
Your department does, and your department controls permitted use. We process the data only under your agreement, and we never sell it or disclose it for unrelated purposes.